Real-time Dashboard
See Your IT in Real Time with our Customer Dashboard from We Do IT USA
Plans that include this feature:
Gold, Silver
At We Do IT USA, we believe transparency builds trust, and that you should never feel in the dark about your IT environment. That’s why we offer our clients access to a real-time customer dashboard.
What it is
The real-time dashboard is a secure, web-based portal that allows you to view the current status of your IT systems and services that we manage. It consolidates key information from monitoring tools, support tickets, and asset management, all in one place.
What you can see
Ticket status: View open, in-progress, and recently closed support requests, so you always know what’s being worked on.
System health: Check the status of servers, workstations, and network devices at a glance.
Patch & update reports: View the security patches that have been applied and identify where updates are pending.
Asset inventory: Track devices, software licenses, and warranty information in real time.
Performance trends: Visual charts highlight recurring issues or areas that may need attention.
Why it matters
Transparency: You get a clear, live view of the work we do for you—no waiting for monthly reports.
Peace of mind: Quickly confirm your systems are secure, updated, and performing as expected.
Better planning: Use real data to guide budget decisions and IT strategy.
At We Do IT USA, the Kaseya customer dashboard is part of our commitment to open communication and proactive service, so you always know what’s happening behind the scenes to keep your business running smoothly.