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SOW
Statement of Work
Geek Speak:
A document that defines what work the MSP is responsible for under the contract. Anything outside this scope may incur additional charges.
Plain English:
What Is a Statement of Work (SOW)?
A Statement of Work, or SOW, is a detailed document that clearly outlines what work will be done, by whom, when, and how, so everyone is on the same page.
It’s commonly used in business agreements between a company (like We Do IT USA) and a client to:
Describe the services or deliverables
Set deadlines and milestones
Define costs and payment terms
Clarify roles and responsibilities
In simple terms, the SOW acts like a roadmap for a project — it helps avoid confusion and keeps the project on track from start to finish.
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