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RMM
Remote Monitoring and Management
Geek Speak:
Software tools used by MSPs to monitor client devices, apply patches, run updates, and respond to issues without needing to be on-site.
Plain English:
What Is Remote Monitoring and Management (RMM)?
Remote Monitoring and Management, or RMM, is a tool that enables IT professionals to remotely monitor and maintain your business’s technology systems.
With RMM, your IT service provider can:
Keep an eye on your computers, servers, and networks 24/7
Detect issues before they cause problems
Install updates and patches automatically
Protect against viruses and cyber threats
Provide support without needing to be on-site
It’s like having a virtual IT team always working in the background, making sure everything runs smoothly and securely, often without you even noticing.
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